Exchanges & Returns
Exchange and Refund Policy
- Exchange only (for size, subject to availability); no cash refunds unless the item is defective
- 7-day exchange policy: 7 days after receiving your item to request an exchange
- Item must be in its original packaging (unworn, unscented, unwashed, unaltered, with tags intact), plus proof of purchase
- Only in-stock items are eligible for exchange; pre-order and sale items are not
- One exchange per order
- Email us first at hello.ihavenothingtowear@gmail.com with your order number and desired change before sending anything back; we don't accept unconfirmed returns
- Once approved, we'll share the return address and instructions
- Customer covers return shipping costs
- We're unable to accept change-of-mind returns, sale/promotional items, or items that are worn, scented, washed, altered, or missing tags/original packaging
- Return parcels not claimed within 7 days of being sent back will be returned to sender or discarded
- Parcels sent without prior email confirmation will be held for 14 days before disposal
Damages and Issues
- Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item
- Email us within 48 hours with clear photos so we can evaluate the issue and make it right
- For verified defective or wrong items, we'll offer either a free replacement or a full refund, with return shipping covered by us
Refunds
- Approved exchanges are processed as store credit, valid for 14 days, redeemable for a different size or item
- Store credit is not exchangeable for cash
- If unused within 14 days, the credit will expire and the returned item will not be refunded
- Full cash refunds are only issued for verified defective or incorrect items, as outlined in Damages and Issues above
Questions? Email us at hello.ihavenothingtowear@gmail.com, we'll respond within 1-2 business days.